WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We will collect information about you when you place an order for products or services, sign up for our newsletter, take part in one of our workshops or email us with an enquiry.
The type of information we collect includes your name, postal address, email address and telephone number so that we can contact you accordingly.
HOW DO WE USE THE INFORMATION WE COLLECT ABOUT YOU?
We may use the information provided by you:
To process your order from ordering, processing, delivery and payment (if applicable)
To notify you about important changes to our services
For record keeping purposes
To keep you informed about our products and services that we offer
To contact you with marketing material
We only retain your information for the legal limited obligation period in order to respond to your query, provide you with the information you require or to send you updates on our products and services for as long as you indicate that you are happy to do so.
KEEPING YOU INFORMED
If you have bought or enquired about our products or services previously, we may also use the information we collect to let you know about our other products and services.
You will at any time be able to let us know if you no longer want to receive material from us each time that you receive a marketing communication by contacting us directly.
DISCLOSING YOUR DATA
We never make your personal details available to any other companies outside of Orchard Nursery Plant Centre Ltd.
HOW IS YOUR INFORMATION PROTECTED?
We take protection of your information seriously and have appropriate physical and technological measures in place to keep it safe. Internally we restrict access to personal information. Only employees who need the information in order to do their jobs or complete an order have access to it.
GENERAL DATA PROTECTION REGULATION
Orchard Nursery Plant Centre Ltd support the requirements of the General Data Protection Regulation and are committed to the protection of personal date belonging to our customers and colleagues. We conduct regular audits to ensure compliance with our policies.
The cookies we use are:-
Google Analytics - This is used to help us understand how the site is used. This enables us to improve the experience you, the user, gets from the site. The data from users is anonymous. Find out about Google analytics and Google’s position on privacy with regards to its analytics service here.